Returns & Exchanges
We offer a 30 day satisfaction guarantee on all products we sell. Within 30 days of your purchase, you may return unopened product to AudioGeeks for a full refund, exchange, or credit less any shipping costs. Please email firstname.lastname@example.org for an RMA#, then ship the item back to us with the Product Return Form under the link below. Please indicate how you would like us to handle the return (exchange, store credit or refund to your credit card). One return per person is allowed. For allowed opened returns, a store credit will be issued based on the condition of the return.
When returning a product, please make certain to return along with all original packaging and any contents.
Product Return Form
Please fill out the following form before sending return products
Our address for ALL returns is:
4714 Shavano Oak Building 2
San Antonio, Texas 78249
Non-defective items that have been opened are subject to a restocking fee (up to 15%).
Warranty Claims After 30 Days
We are a fully-authorized dealer for every product we sell. As such, warranty claims after 30 days of ownership are typically the responsibility of the original product manufacturer. We will gladly direct you to the appropriate contact at the manufacturer for warranty support for all of our products.
Warranty information is included with many manufacturer’s products or may be found on their respective websites.
Please contact AudioGeeks prior to returning any merchandise for warranty or defective consideration. Contact us at email@example.com.
Promotions: We retain the right to cancel and/or modify promotional offers at any time without prior notice. Return of any qualifying purchase will void the offer and may result in an adjustment of the refund amount to reflect any used portion of the promotional offers value.